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​Nia's Blog

When This Happens It's Important for Managers to Hold it Together

7/21/2022

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𝐖𝐡𝐞𝐧 𝐭𝐡𝐢𝐬 𝐇𝐚𝐩𝐩𝐞𝐧𝐬 𝐢𝐭’𝐬 𝐈𝐦𝐩𝐨𝐫𝐭𝐚𝐧𝐭 𝐟𝐨𝐫 𝐌𝐚𝐧𝐚𝐠𝐞𝐫𝐬 𝐭𝐨 𝐇𝐨𝐥𝐝 𝐢𝐭 𝐓𝐨𝐠𝐞𝐭𝐡𝐞𝐫
 
It’s no surprise to hear that people resign from their jobs.
 
Yet, remarkably, there are managers who take resignations very personally, and act as if the employee leaving has dealt them a huge, personal blow.
 
But people leave, and not always at a convenient time for the employer.
 
𝙀𝙫𝙚𝙣 𝙞𝙛 𝙚𝙢𝙥𝙡𝙤𝙮𝙚𝙚𝙨 𝙖𝙧𝙚 𝙜𝙚𝙣𝙚𝙧𝙖𝙡𝙡𝙮 𝙚𝙣𝙜𝙖𝙜𝙚𝙙, 𝙖𝙣𝙙 𝙩𝙝𝙚𝙧𝙚’𝙨 𝙖 𝙜𝙧𝙚𝙖𝙩 𝙘𝙪𝙡𝙩𝙪𝙧𝙚 𝙞𝙣 𝙥𝙡𝙖𝙘𝙚.
 
It’s just a normal part of doing business, and every manager will have to deal with it at some point.
 
Decent managers recognize that it is a normal and expected part of managing people, that at some point employees will move on.
 
🚩 Because employees are not there for love.
 
They are trading their work for a paycheck and are supposed to make decisions based on what makes the best career sense for themselves.
 
This is not to say that losing a key employee is easy, because it’s not.
 
It can, in fact, be very frustrating when someone unexpectedly resigns, particularly when it’s a highly skilled employee.
 
𝘼𝙛𝙩𝙚𝙧 𝙖𝙡𝙡, 𝙩𝙝𝙚 𝙢𝙖𝙣𝙖𝙜𝙚𝙧 𝙞𝙨 𝙢𝙤𝙨𝙩 𝙡𝙞𝙠𝙚𝙡𝙮 𝙡𝙤𝙨𝙞𝙣𝙜 𝙨𝙤𝙢𝙚𝙤𝙣𝙚 𝙬𝙝𝙤 𝙩𝙝𝙚𝙮 𝙝𝙖𝙫𝙚 𝙞𝙣𝙫𝙚𝙨𝙩𝙚𝙙 𝙩𝙞𝙢𝙚 𝙖𝙣𝙙 𝙚𝙣𝙚𝙧𝙜𝙮 𝙞𝙣 𝙩𝙧𝙖𝙞𝙣𝙞𝙣𝙜 𝙖𝙣𝙙 𝙙𝙚𝙫𝙚𝙡𝙤𝙥𝙞𝙣𝙜.
 
And they have to deal with the aftermath and try to find a replacement.
 
Nonetheless, it’s important to react professionally no matter what is really going on inside.
 
The HBR article linked below points out that managers should not only not take it personally, but they should also not belittle the new opportunity, or guilt trip the employee.
 
And it also points out a number of ways to ensure that things go more smoothly.
 
✅ Take a beat
✅ Notice and manage any in-the-moment reactions
✅ Depersonalize the news
✅ Be curious and show a growth mindset
✅ Show your support
✅ Ask for what you need
 
Excellent tips to keep in mind.
 
But there is one thing to emphasize and keep in mind in today’s difficult job market.
 
While people are quitting in larger numbers than they have in the past, many are finding that the grass is not always greener.
 
As evidenced earlier this year when The Muse surveyed more than 2,500 respondents, who had changed jobs.

Only to learn that the position or company was nothing like what was promised.
 
🚩 Shockingly 72% said they have experienced this.
 
However, this means a high number of former employees might like the opportunity to return to their prior job.
 
And a manager who reacted well to the unexpected resignation, is far more likely to be approached about returning, with an almost zero chance of that happening if the reaction was negative.

http://tiny.cc/Response_When_EE_Quits​
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    Nia is passionate about engaging employees and cultivating compassionate cultures, a win-win for both employers and employees.

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