The Number One Ingredient to Successful Feedback

When it comes to employee engagement, having the right employee in every single seat is crucial.

Therefore, if someone is not performing, it is critical to ensure that you promptly give them the opportunity to improve.

𝘽𝙮 𝙗𝙚𝙞𝙣𝙜 𝙝𝙤𝙣𝙚𝙨𝙩 𝙖𝙣𝙙 𝙠𝙞𝙣𝙙 𝙖𝙗𝙤𝙪𝙩 𝙚𝙭𝙖𝙘𝙩𝙡𝙮 𝙬𝙝𝙖𝙩 𝙞𝙨 𝙧𝙚𝙦𝙪𝙞𝙧𝙚𝙙 𝙩𝙤 𝙨𝙪𝙘𝙘𝙚𝙚𝙙.

Then, if things do not progress within a reasonable period, it is time for the employee to move on.

This is not only the right thing to do for the organization, but also for the remaining employees.

🚩 Since there is nothing more demotivating for your high performers, than to see others not held accountable.

If this is happening, realize that everyone is wondering why, and is becoming more disengaged with each day that passes.

For leaders, it can be difficult to give honest feedback since these conversations can be uncomfortable.

But it is critical that all people managers be trained in how to have these discussions in a kind, straightforward manner.

𝘽𝙚𝙘𝙖𝙪𝙨𝙚 𝙩𝙝𝙚 𝙠𝙚𝙮 𝙩𝙤 𝙨𝙪𝙘𝙘𝙚𝙨𝙨𝙛𝙪𝙡 𝙛𝙚𝙚𝙙𝙗𝙖𝙘𝙠 𝙞𝙨 𝙚𝙢𝙥𝙖𝙩𝙝𝙮 𝙛𝙤𝙧 𝙩𝙝𝙚 𝙥𝙚𝙧𝙨𝙤𝙣 𝙧𝙚𝙘𝙚𝙞𝙫𝙞𝙣𝙜 𝙞𝙩.

✅ By choosing your words carefully
✅ By being specific
✅ By explaining why the behavior is a problem
✅ By being clear about what is required going forward.

Avoiding these conversations, just because they are sometimes difficult, is no excuse.

You owe it to the company and to the employee to provide honest feedback so that:

💠 The required skillset is in place to improve your company’s chance at success.
💠 The employee can leave for a job where they will shine and be appreciated in a role that is a great fit for them.

Additionally, it is treating the under-performing employee with the dignity that they deserve.
Since no-one enjoys knowing that they're not a good fit for their role.

Wondering what each day is going to bring in terms of hearing yet more constructive feedback.
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Kindness and empathy cost nothing, but they are your most powerful tools in your employee engagement journey.