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​Nia's Blog

Feedback - A Core Component in Employee Engagement

5/12/2021

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​Feedback is critically important to employees.

Perhaps surprisingly, studies have shown that they don’t only want praise when they’ve done well.

𝗧𝗵𝗲𝘆 𝗮𝗹𝘀𝗼 𝘄𝗮𝗻𝘁 𝘁𝗼 𝗵𝗲𝗮𝗿 𝗮𝗯𝗼𝘂𝘁 𝗮𝗿𝗲𝗮𝘀 𝗼𝗳 𝗶𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁, 𝗮𝗻𝗱 𝘁𝗵𝗲 𝗿𝗼𝗹𝗲 𝘁𝗵𝗲𝘆 𝗰𝗮𝗻 𝗰𝗼𝗻𝘁𝗶𝗻𝘂𝗲 𝘁𝗼 𝗽𝗹𝗮𝘆 𝗶𝗻 𝘁𝗵𝗲 𝗰𝗼𝗺𝗽𝗮𝗻𝘆’𝘀 𝘀𝘂𝗰𝗰𝗲𝘀𝘀.

✅ Because they want to perform well, and feedback helps them get there.

Knowing how their piece of the puzzle fits in the bigger picture, is a core component of employee engagement.

Obviously though, they can’t know how they’re doing if their managers aren’t communicating.

So, first, ensure managers are providing feedback.

𝗧𝗵𝗲𝗻, 𝗴𝗼𝗶𝗻𝗴 𝗯𝗲𝘆𝗼𝗻𝗱 𝘁𝗵𝗲 𝗳𝗲𝗲𝗱𝗯𝗮𝗰𝗸 𝗶𝘁𝘀𝗲𝗹𝗳, 𝘁𝗵𝗲 𝗳𝗿𝗲𝗾𝘂𝗲𝗻𝗰𝘆 𝗼𝗳 𝘁𝗵𝗮𝘁 𝗳𝗲𝗲𝗱𝗯𝗮𝗰𝗸 𝗶𝘀 𝘃𝗶𝘁𝗮𝗹.

The days of the annual performance review are long gone, or should be.

A yearly conversation between an employee and manager is useless.

Because it can’t provide the culture of feedback that is so crucial to employee engagement.

Instead, on-going performance conversations, incorporating both positive and constructive feedback should be the norm.

✅ Some companies follow an informal system, with the frequency of feedback left to the manager’s discretion.

✅ Others request that managers provide feedback monthly, and yet others require it on a quarterly basis.

Of course, informal, in-the-moment feedback, when the employee is doing something well or less well, should always be a part of every culture.

​So, train managers well in providing both positive and constructive feedback frequently.
It will result in higher levels of employee performance, which directly impacts business results.
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    Nia is passionate about engaging employees and cultivating compassionate cultures, a win-win for both employers and employees.

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